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Kafa'a

The warranty & customer-retention platform for auto detailing centersWarranties that remember, customers who return.

Kafa'a issues a digital warranty linked to the plate for every nano ceramic or paint protection job, reminds your customer on WhatsApp in your center's name before every maintenance visit, and keeps the complete service history of every car, so they come back to you and your team knows their history at a glance.

  • ✓ 30-day trial
  • ✓ No long contract
  • ✓ On-site training
  • ✓ Free data migration
27,000+
WhatsApp messages sent automatically
42%
of customers came back for another visit
13,000+
car visits completed on the system
~100
cars a day in August 2026

Running every day in auto detailing centers in the UAE · The Capital X Car Care story

The problem

Where does the warranty get lost, and the customer with it?

Paper warranties

The certificate leaves with the customer, and nobody at the center knows when any car's warranty ends.

Maintenance nobody remembers

The free ceramic maintenance visit passes without a reminder, the customer never returns, and the warranty's reputation goes with them.

A car with no history

The customer comes back months later, and nobody knows what was done to the car, when, or what its warranty covers.

Disputes over a scratch

No record of the car's condition before work, so every old scratch becomes your problem.

Do the maths

How many maintenance visits do you miss, and what do they cost?

Enter your center's warranty jobs and see the revenue lost every year to missed visits and the add-on services never sold.

Open the calculator

Example: 20 warranty jobs a month

48,960

SAR per year · Revenue lost to missed visits

192 missed visits a year, at the calculator's default values

WhatsApp in your center's name

Your customer knows everything on WhatsApp, without your team typing a word.

Automatic messages in Arabic and English at every stage of the car's journey, and months after handover.

  1. At check-in

    Welcome message

    The plate, the service and the expected time.

    01
  2. When ready

    Your car is ready

    With a link to the VAT invoice and the warranty.

    02
  3. After every visit

    Loyalty card

    Visits so far and the next reward.

    03
  4. Before the maintenance date

    Warranty reminder

    The customer returns for their maintenance visit on time, and your team is alerted too.

    04
Digital warranty

Every warranty linked to the plate, every maintenance visit on time.

The warranty is created automatically when a nano ceramic or paint protection job is completed, with its duration and maintenance visits. The customer receives it with the invoice, finds it in the customer portal, and your team sees it the moment they photograph the plate.

  • ✓ Created automatically with the job, no manual entry
  • ✓ Warranty certificate by link on WhatsApp
  • ✓ Scheduled maintenance visits with a reminder before each
  • ✓ Appears by photographing the plate at any visit
Learn more
Warranty and maintenance visit management screen
See check-in in action

A new car, from the gate to the invoice

These are the real screens of the system on a reception tablet, including the AI reading an actual Saudi plate.

Real screens of the system with demo data for a Riyadh center

Built for Saudi Arabia

Built for how the Saudi market works, from day one.

1

Saudi plate recognition

AI reads the digits and the Arabic and Latin letters from a photo of the plate and opens the customer's file and warranties at once.

2

VAT invoices in SAR

A simplified tax invoice with 15% VAT and your VAT number, sent to the customer as a link.

3

Arabic first

Staff screens, invoices and messages in Arabic, with English for multinational teams.

4

Local payment methods

Cash, card and Tabby on one invoice, with deposits for large jobs.

Vehicle history

Every car with its complete history, from the first visit.

Photograph the plate and everything appears: the customer, every visit, service and invoice, the warranties and their maintenance visits, and the inspection photos and signature. Your team serves a returning customer as if they know them, with no dispute over what was done or what the warranty covers.

  • ✓ Every visit, service and invoice linked to the plate
  • ✓ Warranties and maintenance visits on the car's record
  • ✓ Inspection photos and the customer's signature saved with every visit
  • ✓ A list of customers who haven't returned in 90 days
Customer and vehicle history
Success stories from our community

Real centers, real numbers.

We don't show reviews you can't check. This is a center that runs on the system every day, with numbers from its own system.

Capital X Car Care
Featured story

Capital X Car Care

Al Ain, UAE · 2 branches

27,000+
WhatsApp messages sent automatically
42%
of customers came back for another visit
~100
cars a day in August 2026
A real message the system sent in the center's name
A real message the system sent in the center's name

Actual numbers from the center's system, up to mid-September 2026.

Read the full story
Pricing

One clear price per branch.

You pay for warranties that are managed and customers who come back, not for a cashier screen. Warranties, WhatsApp and vehicle history in every plan, from SAR 500 per branch per month, with the first 30 days free.

See pricing

Ready to see your warranties and customers on the system?

A live 20-minute demo with your services and prices. And the first 30 days free, with no long contract.