VAT invoices at an auto detailing center: SAR invoices sent to customers on WhatsApp
Paper invoices get lost and customers ask for copies later. A VAT invoice sent as a WhatsApp link, together with the warranty, solves it.
· 4 min read
The invoice is part of the customer experience
For high-value services like nano ceramic and paint protection, customers keep the invoice because it's tied to the warranty. When it arrives as a link on their phone, it's available any time without asking the center for a copy.
What your center's invoice needs
In Kafa'a the simplified tax invoice is issued in Saudi riyals with 15% VAT and your VAT number, and sent to the customer as a WhatsApp link with the warranty certificate.
- Amounts in SAR with 15% VAT.
- Your VAT number on the invoice.
- A WhatsApp link for the customer, with the warranty.
Split payments and deposits
Large jobs like PPF need a deposit at booking and the balance tracked until handover. Some customers also pay part cash and part card, or with Tabby. All on one invoice, reconciled daily by payment method.
An important note
E-invoicing requirements in Saudi Arabia evolve and depend on your business. Check with your accountant or the Zakat, Tax and Customs Authority to confirm what applies to you.
