Suggest what goes well with it
How the assistant suggests matching products after an add-to-cart, and how to set your own pairings.
- A shopper adds something to their cart from the chat…
- …and the assistant suggests what goes well with it, with one-tap Add.
- One more item in the cart, without any pushy upselling.
- Pairings are learned each night from what your customers buy together.
- Add your own in Knowledge & products with + Add. Yours always come first.
- Results counts the extra items added from these suggestions.
Right after a shopper adds something to their cart from the chat, the assistant shows a small Goes well with row, each item with a one-tap Add. It's helpful, not pushy: it appears once, after they've decided to buy.
Where pairings come from
- Learned from your orders: every night we look at the last 12 months and pair products bought together in at least two orders (up to 3 per product).
- Set by you: in Knowledge & products, the Goes well with column lets you add your own. Yours always come first.
- Go to Knowledge & products and scroll to Products.
- In the Goes well with column, click + Add and choose a product.
- Remove one with ×. Pairings marked “from your orders” update automatically each night.
Results shows how many extra items were added from these suggestions.